Leadership & Sales Team
Daphne Large started Data Facts, Inc. in 1989. Data Facts was a founding member of the National Association of Professional Background Screeners. Daphne has been involved in numerous associations and committees including the Leadership Germantown Council, Lipscomb & Pitts Breakfast Club and National Credit Reporting Association, to name just a few.
"Have you ever noticed how the larger the supplier the smaller the customer?" Data Facts is just the right size and focused on YOU," our marketing materials say this and I invite you to put us to the test. We have technology, we have references, we have competitive pricing, we have longevity, we have experience - but what can we do for YOU?
Since founding Data Facts in 1989 - I have seen our competitors become complacent and even take business for granted. Not at Data Facts. Not now, not ever. We know you have a choice, many choices. We expect to earn your business each and every day, and we will. These are not just words, we live by them. We invite you to experience our service and consistency that is known simply as the Data Facts Difference!"
Julie Wink, Executive Vice President
Julie Wink started with Data Facts in 1995 and became the Executive Vice President in June of 2005. Julie started in the credit industry in 1987 and over the years has served on numerous committees including the Tennessee Mortgage Bankers Association and the Nashville Mortgage Bankers Association. She currently sits on the Education Committee for the National Credit Reporting Association.
"In a very competitive market we strive to differentiate ourselves by listening to our customers' needs. Since having joined Data Facts in 1995 I have committed myself to staying focused on "continual improvement." We want to make sure we are always asking what NEEDS to be done and what will make a DIFFERENCE for our customers and employees. If we are helping you grow your business and it is a company everyone wants to work for then we are doing our job."
Lisa May, Vice President - Resource & Development
Lisa May has been with Data Facts since 1995 and was promoted to Vice President of Marketing in January of 2010. Lisa has served and continues to serve on many committees including serving as VP of Hospitality for SHRM Memphis for the past 2 years. Lisa also won the Data Facts Diamond Award for 2010. The Diamond Award is our equivalent of Employee of The Year - the Top Award that Data Facts offers! She was also inducted into the Data Facts President's Club in 2010.
"During my many years at Data Facts I have enjoyed getting to know my customers from Healthcare, Retail, Schools, the Auto Industry and more. Learning about their background screening needs and meeting those needs so that they can hire the best employee for the job is my #1 goal. Knowing that Data Facts is educating employers on the importance of background screening, as well as, helping to protect the vulnerable makes me proud. Working for a 100% woman owned company where my opinions are heard and where I can make a difference is a great feeling. Thanks Data Facts!"
Diana Agee, Mortgage Services Operations Manager (TRV, SSA, VOE)
Diana Agee started with Data Facts in 2009 and quickly moved up to become the Mortgage Services Operations Manager in June of 2010. Diana is married, has three children and enjoys being outdoors, waterskiing, and decorating in her free time.
"Here at Data Facts our goal is to provide exceptional personal service in helping you obtain accurate and complete data. Our staff is available to serve your company needs and respond to those needs efficiently and effectively. We strive to build long term relationships with all of our clients. With advances in technology and exciting new services, look to Data Facts for all of your company's needs."
Lindsay Beardsley, Administration & HR Manager
Lindsay Beardsley has been with Data Facts since 1997 and has held a number of different positions at Data Facts. She has presented credit education information to numerous customers over the years to keep them abreast of new changes and regulations. Lindsay is married, has two sons and enjoys spending time with her family and her favorite lab Rocko.
"What I value most about working at Data Facts is the caliber of products & services that we offer. Even during the tough times in September 2001, it was clear in my mind that whether we sail through or drown in turbulent waters, we do so together. Since then, several ships have been caught in storms, but not many have shown the resilience & navigation capabilities that Data Facts has. Having spent almost 11 years at Data Facts, I have no doubt in my mind that joining the Data Facts Team was the best decision."
Ann Easton, Director of Client Services & Employment Operations
Ann Easton has been with Data Facts since 1999 and has been in the background screening services industry for over 26 years! She has served on the National Association of Background Screeners Education and Ethics Committees, and currently is on the Accreditation Marketing Committee for the NAPB. Ann has spoken several times at various SHRM Chapter meetings and at Shared Church Services events for Data Facts, as well as at the Memphis Regional Chamber breakfast event.
"Data Facts has continued to grow year after year because of strong belief in personal support and service. This allows me to offer my clients a level of quality and service that is rare in the industry. Built on a foundation of integrity and a commitment to delivering the best, Data Facts has been a wonderful place to work and grow. With exciting new services and technological advances, the future of Data Facts is bright and I look forward to being part of it."
Sara Kellum, Marketing Manager
Sara Kellum has been with Data Facts since 2006. Prior to working at Data Facts, Sara worked in sales. In her free time, Sara enjoys pilates, yoga, watching movies and spending time with family and friends.
"Data Facts makes it a priority to hire individuals who genuinely care about making someone's day. From the receptionist to the sales people to the production teams, the Data Facts Staff work together to ensure that each and every client is not only satisfied, but a raving fan of Data Facts. We don't have a specific customer service team because all of our staff provides the very best customer service each time they interact with a client or prospect. This is what truly sets Data Facts apart from the competition."
Johnna Leeds, Quality Control & Compliance Manager (Employment Background Screening)
Johnna Leeds has been with Data Facts since 1996. She has been a member of the North Alabama SHRM, NAPBS, and is currently on the NAPBS Best Practices Group, Litigation Avoidance and Government Relations. Johnna won the Employee of the Year award in 1997. Johnna has served a number of roles at Data Facts including sales and customer service but is currently enjoying her current position of Compliance and Resource Manager.
"It has been a pleasure working for Data Facts since 1996. What I like most about our company is our dedication and determination to provide the best possible information to our clients. We want to be a resource and partner that you can count on. We understand the importance of having each and every client and our service from sales and operations, reflect it."
Susan McCullah, Resource & Development Manager
Susan McCullah has been with Data Facts since 2003. Susan served on the Knoxville Mortgage Bankers Association board from 2004-2006 and most recently was promoted to Resource and Development Manager in 2010. Susan was inducted into the Data Facts President's Club in 2010.
"The reason that I love my job is because I get to tell the truth. When I am in a potential customer's office and am expounding on the great service that Data Facts offers, I know for certain that what I am saying is correct. We have the most well-trained, experienced staff of any credit reporting agency. Our credit reports are easy to read and our web site features are top of the line from our simulation products to our billing features. We are responsive and take an interest in getting the job done the first time, the right way. Our attitude is one of establishing a long-term partnership built on trust and profitability. It sure makes being a rep for Data Facts easy, even Honest Abe could work here."
Laurie Nedostup, Mortgage Services Operations Manager (Credit, Rescores)
Laurie Nedostup has been with Data Facts since 2003 and has been in the financial and background screening industry since 1995. Laurie served on the legislative board committee with the National Association of Background Screeners from 2008-2009 and is also a licensed private detective in the state of Tennessee.
"We are truly a customer service company that cares about our customers and your borrower/applicant. Our staff is very knowledgeable and ready to assist borrowers to improve their credit ratings when applying helpful tips that can make their buying power stronger in a weak economy. Another great asset of Data Facts, is that we listen and will provide solutions to the need at hand. As our company becomes more diversified, we continue to be the company that provides many products and superior customer service to every client we have. This is what makes Data Facts Customers into Raving Fans."
Michael Nichols, Quality Control & Compliance Manager - Mortgage
Michael Nichols started with Data Facts in 2005. He has spoken to the Little Rock Mortgage Bankers Association about credit education on more than one occasion. Michael is married, has a son and enjoys cooking, working on his motorcycle and playing cards in his spare time.
"Our Mission Statement is "The service you expect...Consistently." Is service becoming less of a commodity in your company? Do you only concern yourself with price? Don't get me wrong, price is important and we are very competitive, but do you get the service you feel like you deserve? We forget that most of our jobs were built on great customer service. Where did it go? Does your dollar get the bare minimum, or will your credit provider go the extra mile to help you close that deal today, or help your company meet their yearly goal? We think our customers deserve this level of service and know that they cannot find it with any other vendor. Cost is important, but don't let it control the quality of your service."
Damon Pike, System Administrator/Web Developer
Damon Pike joined the Data Facts Team in 2007 as the Rescore Specialist. In October 2008, Damon was moved into the role of IT Support and Web Developer as Data Facts started the project of rebranding and rebuilding our web site. More changes have come along as Data Facts continues to grow and Damon is now the System Administrator overseeing our Employment Screening platforms along with maintaing our various web sites. Damon currently sits on the NCRA Technology Committee and is NCRA FCRA Certified.
With over 21 years in the "Raving Fan" business, Data Facts not only has a complete host of products that we can mold to fit your needs, we also have an experienced staff that makes sure that every customer that calls is treated like our only customer. A happy customer or satisfied customer is simply not good enough...a Raving Fan is what we strive for. How does your current vendor perform under pressure? Are they good enough? At Data Facts, Good Enough...Never Is. Call us today and start to experience the Data Facts Difference.
Tracie Coronado, Director of Sales, Employment Screening & Business Credit
Tracie Coronado rejoined the Data Facts Team in 2010. She started with Data Facts originally in 1989, the year that Data Facts opened, worked at DFI for five years and then decided to pursue other opportunities. Tracie has 20 years of experience in the background screening industry and is a member of Charlotte SHRM and the Metropolitan Business & Professional Women. In her spare time, Tracie enjoys volunteering for Victim Assistance Against Domestic Violence and the Susan G Koman Foundation.
"I am impressed with Data Facts and its leadership. I first started working with our CEO at a Fortune 500 company and then came to Data Facts over 20 years ago. I worked at Data Facts for five years and saw this company grow from a little start up. Since my return in 2010, I see that there are many of the same people still working at Data Facts that were here years ago. This says a lot about the leadership and mind set of Data Facts. We are loyal to our clients and our employees, what else could you ask for? Customer Service ranks above and beyond at Data Facts and for that, I am truly honored to be with the Data Fact's team again. Thanks Data Facts for having me back!!"
Lindsay Floyd, Sales Assistant, Employment Screening
Lindsay Floyd came to Data Facts in 2009 bringing her knowledge and skills obtained from her experience in the banking industry. Gaining experience throughout Data Facts including the employment screening department, tax return verifications, verifications of employment and social security searches Lindsay has brought her experience to the position of Sales Assistant in April 2011.
"I am very honored to work for a company who will help employees gain knowledge and grow in experience to continue to achieve new heights. I am looking forward to the unique challenges of my new position."
Sarah Gaither, Account Executive, Employment Screening
Sarah Gaither has been with Data Facts since 2006 and was promoted to Team Leader of the Employment Screening Department in 2007. In late 2011, Sarah was promoted to Account Executive. Sarah is an extremely hard worker and takes great care in dealing with customers. In her time off, she enjoys spending time with her family.
"Data Facts continually strives to provide our customers with the most accurate information, as well as the highest level of customer service. Time and time again, Data Facts has proven itself to be a leading provider in both the mortgage credit and background screening industries. I believe in Data Facts and the products offered because I have seen the finished product, and spoken to our very satisfied customers. Data Facts strives to provide a "personal touch" to all accounts. This is accomplished by the knowledgeable staff that our customers will always be able to reach, rather than getting caught in an automated voicemail system. I look forward to the next 20 plus years, and what Data Facts will accomplish."
Blake Higgins, Sr. Account Executive
Blake Higgins has been with Data Facts since 2006, but has been in the financial services industry since 2005. Blake has spoken at many First Time Homebuyers Seminars for many of Data Facts clients. He also won the Data Facts Employee of the Year in 2007 and the Eagle Award recipient for Account Executive of the Year 2009, and was inducted into the Data Facts President's Club in 2010.
"In the 5 years that I have been with Data Facts, the mortgage industry has continued to change and at times changed very dramatically. One of the things that makes my job so easy is that Data Facts has evolved with these changes and continued to search and add products and technology to help streamline the mortgage process. As a company we have gone above and beyond the standard Credit Reporting Agency to become a Solutions Provider that helps to close loans quicker and easier. We are your partner, not just your vendor."
Janice Jackson, Director of Sales, Mortgage Solutions
Janice Jackson has been with Data Facts since 2010, and has been in the credit information industry for 25 years. She has affiliations with and has spoken at several conferences including the Tennessee Credit Union League, the International Credit Association, and the Mortgage Bankers Association. Janice is a certified Credit Counselor and has led numerous Scoring Model workshops with emphasis on how models are developed, industry specific models and score improvement.
"As a recently hired sales associate with Data Facts, I am extremely excited to work with a team of true professionals. I have been involved with Data Facts for 20+ years in several capacities. The one resounding theme that I have heard from our external and internal customers is the dedication towards customer satisfaction and relationships. In the ever changing world of compliance, lending guidelines and privacy laws, Data Facts realizes the importance of providing solutions that will allow our customers to meet these guidelines, streamline processes and become more profitable. I look forward to building relationships with my existing and potential customers with the same commitment and dedication that are paramount to this organization."
David Showalter, Sr. Account Executive
David Showalter has been with Data Facts since 2005 and has been asked to speak at numerous meetings and conventions including the Arkansas and Northwest Arkansas Mortgage Banker Association Meetings, the Tulsa National Association of Professional Mortgage Women, the Oklahoma City National Association of Professional Mortgage Women, & the National Association of Professional Mortgage Women National Convention. David won the Sales person of the year award for Data Facts in 2010 for selling the most growth revenue for the entire year.
"There is no question why Data Facts is your #1 option for credit services. Our commitment to business and personal ethics is unparalleled. Whether it's something as simple as returning a phone call in a timely manner, responding rapidly to supplement requests, or taking the time to help educate your staff on issues related to the credit industry, you are going to know AND feel that you are working with a company that is absolutely dedicated to your personal and corporate well being.
Our success as a company does not come at the expense of our clients. Our success comes as a result of the success of our clients. If you're looking to grow your business by saving a dollar on the cost of a credit report, then maybe Data Facts isn't for you. However, if you are looking to grow your business by partnering with a credit agency that will increase your productivity, significantly decrease your headaches, treat you with respect, respond in a timely manner and help you close more loans...then you need look no further than Data Facts."
