To say 2020 came in like a fire breathing dragon on a drunken bender is putting it mildly. But don’t let business complications stemming from COVID-19 knock you off your game. HR must move forward in their efforts to serve their company’s job applicants and employees well.

“A recent survey by CareerBuilder found that 44% of businesses are looking to hire full-time employees and 51% are planning to hire temporary employees. But 45% of those surveyed said they are unable to fill the much-needed positions due to the lack of qualified talent.”

The booming economy is creating many jobs. The older Boomers are leaving positions that are difficult to fill. These scenarios, coupled with the fact that the unemployment rate is hovering around 4%, the fight for high-performing employees might feel a bit like The Hunger Games. High-quality candidates are probably measuring your company and its offerings against multiple other organizations.

Their decisions could well be determined by how they are treated during the recruiting and interviewing process.