Skip to content
swoop design

Applicant Support

We’ve got tools to help you get hired. Have a question about your background check? Take a look at some FAQs and other resources below.

The Professional Background Screening Association (PBSA), assists consumers in understanding their rights and responsibilities related to background checks for employment or tenancy.

As applicants, and the subject of the reports our members prepare, you are an essential part of the background screening process. Employers, property managers and background screeners have legal requirements to follow under the Fair Credit Reporting Act (FCRA) to ensure your rights as a consumer are protected. The PBSA encourages applicants to stay engaged in the process, ask questions and discuss any concerns you have with either your employer or property manager or the background screener.

The information below is intended to provide you, the subject of background check report, with general knowledge of the process, terminology used and your rights. Note that the information provided is geared towards individuals in the United States; however, individuals outside of the U.S. may also find the information helpful.

The following resources are provided to you on behalf of the PBSA to serve as valuable navigational tools and resources to assist you. This information is intended for general educational and informational purposes only and is not legal advice, expressed or implied. If you need legal advice, consult with a qualified, licensed attorney.

swoop design swoop design

Contact Credit Bureaus

A consumer may reach the repositories at the following:

side design

Consumer Dispute Process

We are always here to assist you in the process of disputing any information contained in your report. Please call 800-264-4110 or click below to message our Compliance team.

Go to Top