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About Us

Data Facts was founded in 1989. Our brand promise is simple. To deliver information you trust. The first time. On time. Every time. The information we provide helps Human Resources managers hire the perfect candidate.

Data Facts has received the Top Workplaces Award (administered by the Commercial Appeal) every year from 2012 - 2017. We also received the Spark Philanthropy award in 2015. For the past three years from 2018 - 2020, Data Facts has ranked as a Top Pre-Employment Screening firm on HRO Today's Baker's Dozen list.

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Company Culture

Our company has expanded and the average tenure within the company is 8 years (over 1/3 of our staff has been with the company for over 10 years). Our culture is simple. We take care of our employees. Our employees take care of our customers. And our customers take care of Data Facts. 

Core Values

Actions Speak Louder Than Words. Do the right thing.

Be Extraordinary. Not extra ordinary.

Be the green umbrella. Stand out. Stay relevant.

Cross the finish line - Deliver what we promise and never give up.

Good, better, best... Never let it rest.

Knowledge is power - Share it. Use it. 

Background Screening Processor

Summary

Processes screening report and client project requests, audits and corrects reports, responds to client and consumer inquiries/problems, performs administrative duties as required.

General Duties & Responsibilities

(The essential job duties and responsibilities of the position are included in but not limited to the information listed below.) Creation of background screening reports by ordering and processing the following: courts and court results, employment verifications, educational verifications, professional credential verifications, drug tests, driving record checks, E-Verify requests, assessment tests and other services. Provide customer service as required.

Performs all duties of Background Processor as follows: 

  • Each Background Processor will be trained on Data Facts procedures for processing all available background screening services as described below. The department manager will assign core responsibilities to each processor. Being cross-trained on the other services, will allow specialists to help cover other areas during peak times or during absences.
  • Process criminal and civil courts. This may involve using database tools, or through specific court searches based on address(s) provided by the client or found by reviewing the SSN validation. Processing includes entering the results provided by dispatch service to approved vendors, or those found through our own research.
  • Validate any hits by following the applicable Reportability Guidelines to ensure state and FCRA compliance.
  • Process Employment Verifications, to confirm historical employment dates and positions. Some Employment Verifications may require the specialist to inquire about specific items, such as accident history or eligibility for rehire.
  • Process Professional License Verification to confirm that applicants are correctly licensed and in good standing.
  • Process Employment or Tenant Reference interviews
  • Process Education Verifications, to verify date degree received & type of degree.
  • Process Workers' Compensation checks with the appropriate state agency to find a history of previous claims.
  • Process and distribute E-Verify and CBSV reports.
  • Process and distribute Assessment Test results.
  • Process Adverse Action requests. When requested by client, we will fulfill the required notices and disclosures for Adverse Action. Includes Pre-Adverse for employment reports.
  • Process Drug Test requests. This will involve entering results from the laboratory, and may include scheduling an appointment for the donor.
  • Process reports and other duties as assigned by management.
  • Complete projects as assigned by management.
  • Contact clients/applicants to solicit additional information as required.
  • Review and audit background report results for accuracy, reportability, and to ensure correct pricing.
  • Support customers with inquiries regarding their background check.

Knowledge, Skills & Experience

Work requires High School diploma or equivalent, proficiency in office automation software, including Chrome or Firefox & Microsoft Office components such as Outlook, Excel & Word. Work requires thorough knowledge of report processing including development, quality control and customer service, as well as knowledge of general department operations.

Work Environment

Normal office environment.

Physical Requirements

Light; may spend extended periods at terminal. Ability to work flexible hours as assigned is required.

Benefits & Perks:

  • Competitive salary
  • 401(k) match and quarterly bonus incentives
  • Medical, Vision & Dental benefits
  • Generous PTO (Paid Time Off)

Data Facts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

CONTACT US TO APPLY


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Employee Benefits

  • 401(k) plan with match
  • Profit-sharing plan
  • Quarterly bonus opportunity
  • Comprehensive health, dental, vision and life insurance
  • Paid time off
  • Holidays
  • Employee Engagement Team

 

 

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National Headquarters

8000 Centerview Pkwy, Suite 400
Cordova, TN 38018



 
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