Data Facts Background Screening Blog

Cynthia Thompson, MBA, SPHR, SHRM-SCP

Cynthia Y. Thompson is Principal and Founder of The Thompson HR Firm, a human resources consulting company in Memphis, TN. She is a senior human resources executive with more than twenty years of human resources experience concentrated in publicly traded companies. She is also the Publisher/Editor of HR Professionals Magazine, an HR trade publication approved by SHRM. It is distributed to SHRM members in Tennessee, Mississippi, and Arkansas. The mission of the publication is to inform and educate HR professionals. Cynthia has an MBA and is certified as a Senior Professional in Human Resources. She has served as an Adjunct Professor at Christian Brothers University in Memphis and taught Business Communications in the MBA program at Bellhaven College in Memphis. She teaches an Online HR Certification Prep Class and is an adjunct professor at the University of Arkansas and Bethel University in Memphis.
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Recent Posts

7 Steps For Designing A Successful Succession Plan

Posted by Cynthia Thompson, MBA, SPHR, SHRM-SCP

Mar 11, 2015 2:45:00 PM

Does your company have a thorough, successful succession plan in place?

Succession planning is the process of identifying high potential employees, evaluating and honing their skills and abilities, and preparing them for advancement into positions that are key to the success of the business operations and objectives, and creating a diverse workforce.

When succession planning is properly implemented and the plan is reviewed periodically, unexpected vacancies can be avoided. Succession planning should be a priority for every business and should be part of your organization’s strategic business plan. 

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Topics: Baby Boomers, Cynthia Thompson, Generation Y, 7 steps, Generation X, succession planning

How to Resolve Workplace Conflicts

Posted by Cynthia Thompson, MBA, SPHR, SHRM-SCP

Nov 24, 2014 1:09:53 PM

Handling conflict is an excellent skill for HR professionals to have in their HR toolkit. According to research, most employees who take FMLA for stress and work-related conflict are off the job approximately 21 days. In addition, managers spend about 35% of their time dealing with workplace conflicts. That is a lot of wasted productivity!

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Topics: Data Facts blog, Cynthia Thompson, HR Professionals, conflict resolution

Tips for Using Assessments Effectively

Posted by Cynthia Thompson, MBA, SPHR, SHRM-SCP

Oct 3, 2014 1:10:00 PM

Why should HR professionals use assessments?

There are many reasons why HR professionals should use assessments. There are also many types of assessments available to HR professionals, and it’s important to know when and why to use them, as well as how to use them effectively. First, we need to ascertain the responsibilities of HR before determining how and when to use assessments. Human Resources is expected to recruit “quality” employees, hire “quality” employees, train these “quality” employees; and lastly, evaluate these “quality” employees. HR is also responsible for developing the succession plans for their organizations, which requires high potential “quality” employees to fill positions left vacant by retiring employees or those being promoted.

Since we have no “HR Crystal Ball” and we cannot select these quality employees subjectively, we need professional assessments to help us make these important decisions. Let’s take a look at some the types of assessments available that would be excellent “objective” tools to assist us in our decision making process.

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Topics: Data Facts blog, Cynthia Thompson, HR Professionals, Assessment testing

How To Increase Accountability In the Workplace

Posted by Cynthia Thompson, MBA, SPHR, SHRM-SCP

Aug 7, 2014 10:47:00 AM

Accountability in the workplace means that employees are taking responsibility for their job descriptions and fulfilling the essentials functions of their jobs. It means when they make an error, they admit it and take steps to correct it. When employees are accountable, they are engaged and take pride in their work. Their performance is consistent day in and day out. They want to do the right thing every day all the time.

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Topics: Data Facts blog, Cynthia Thompson, 2014 hiring, HR Professionals, Best Practices, employee accountability

Reduce Employee Turnover in 10 Steps

Posted by Cynthia Thompson, MBA, SPHR, SHRM-SCP

Jul 9, 2014 3:26:17 PM

Are you losing valuable employees?  There are two types of turnover that concern HR professionals and CEOs – voluntary turnover where people quit, and involuntary turnover where you fire people. Your total turnover is a combination of both. Should you only be concerned about voluntary turnover? Or should you also be concerned about those who left because they were fired? The answer is you should be concerned about both because both, if excessive, is a sign that there are problems with your management.

Let’s take voluntary turnover first. Why are people leaving your company? What is your benchmark? Are more people leaving this year than left the year before? What is the industry standard? Are they going to a competitor for more money? (Let’s hope so, because you can fix this.) Or are they leaving because they hate their supervisor?

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Topics: Data Facts blog, Cynthia Thompson, HR Professionals, Best Practices, Reduce Employee Turnover

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~~Susan McCullah is the Marketing Project Manager/ Background Screening Division for Data Facts, Inc, a 25 year old Memphis based company. Data Facts Inc -an NAPBS accredited company- is a leading provider of employment screening solutions. Check out our website for a complete explanation of our services.