I’m telling you, every time I run across a CRA that is providing private database-only searches without verification, I get a sickly premonition akin to watching old footage of Patsy Cline singing “I Fall to Pieces.”
This practice of database-only criminal records reporting made news again recently in Chicago. A Chicago Tribune report revealed that a new ride sharing company, Uber, “did not check some of the criminal records of its drivers, allowing thousands of drivers to ferry passengers for months, despite not knowing whether or not they had felony convictions.”
The Tribune later determined that “the driver had a 2010 Cook County felony conviction for residential burglary, which should have barred him from partnering with the company”. Uber acknowledged their multistate background checks have missed an “unknown” number of county-level criminal convictions, including the Chicago ride-share driver’s felony.
Missing critical information is one thing that can go wrong for a CRA or employer when employing a database-only search. The other thing that can go wrong, the other side of the coin, is not missing offenses, but reporting information that should not be reported.